At MedixBills, we are committed to protecting the privacy and security of our clients’ and patients’ information. This Privacy Policy outlines how we collect, use, and safeguard personal and health-related information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

For the purpose of this Privacy Policy, ‘personal data’ shall mean any information by which an individual may be personally identified, including name, address, e-mail address, telephone number, online identifiers, location data or any other information that is defined as ‘personal data’ under the California Consumer Privacy Act (“CCPA”) (“Personal Data”).

Categories of Data Processed

Information We Collect

We collect the following types of information:

Personal Information: Name, address, phone number, email address, Social Security number, NPI, and other identifying information.

Health Information: Medical records, insurance details, treatment history, and other health-related information necessary for billing and claims processing.

Billing Information: Payment details, insurance policy numbers, and other financial data.

How We Use Your Information

We use your information for the following purposes:

Billing and Claims Processing: To process payments, submit claims to insurance companies, and manage accounts.

Healthcare Operations: To ensure accurate and efficient processing of healthcare services.

Compliance: To comply with HIPAA regulations and other applicable laws.

Data Sharing

We may share Your Personal Data as part of a sale, merger or change in control, or in preparation for any of these events, provided that the Personal Data will continue to be used in accordance with this Privacy Policy. Any entity which acquires us or part of our business will have the right to continue to use Personal Data, but only in the manner set out in this Privacy Policy unless otherwise consented by You.

Mandatory Disclosures

MedixBills may disclose Your Personal Data when we believe in good faith that disclosure is required by law or legal process, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate and prevent measures against suspected or actual illegal activities or to cooperate with public and government authorities; (2) enforce our contractual requirements; (3) protect and defend ourselves against any third-party claims or allegations; (4) maintain the security or integrity of the MedixBills Services; or (5) safeguard the rights and safety of MedixBills, its workforce and others.

MedixBills will undertake good faith efforts to notify You about any legal demands for Your Personal Data when appropriate in our judgment, unless restricted by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

Your Rights 

Right to Deletion

You can ask us to delete Your Personal Data maintained by MedixBills subject to the provision of a verifiable request. However, we may retain Your Personal Data for as long as necessary to comply with federal or state data retention requirements or other applicable laws.

Right to Access

You can ask us for access to Your Personal Data maintained by MedixBills subject to the provision of a verifiable request.

Changes to the Privacy Policy

MedixBills reserves the right to modify this Privacy Policy at any time. You acknowledge that your continued use of the MedixBills website after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of Your Personal Data is subject to the updated Privacy Policy.

Contact Us:

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Phone: +1 617 319 1539

Email: info@medixbills.com

Address: 46 Englewood Ave Boston MA, 02135